February 26, 2009
By Ben Dillon, Vice President & eHealth Evangelist
And you thought your marketing department had an image problem!
Too often, businesses view marketing as a cost center and an easy target for financial cuts. A “nice to have” capability rather than the critical business function that it truly is. When the financial situation at an organization gets tight, most marketers are forced to justify their existence by clearly demonstrating the value they deliver. And many of us are successfully arguing that in a downturn, continuing to market effectively can both help you weather the economic turmoil and leave you ahead of the game when things improve.
And then congress attacks Northern Trust Company for continuing its marketing! Northern Trust, for its part, seems to get it. The decision to continue to work to keep clients happy and attempt to attract new business was clearly evaluated and the bank is unrepentant.
And kudos to the marketing staff over there for building that kind of support from executive management. It’s a goal for all of us to strive for.
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Best Practices, Industry News | Tagged: Barney Frank, Marketing in the downturn, Northern Trust, U.S. Treasury Capital Purchase Program |
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Posted by Ben Dillon
February 24, 2009
By Anne Ohrt, HR & Event Coordinator
Redbook has been magically appearing in my home mailbox over the past year. I don’t usually have much time to read non-work related material but on a recent flight home from Las Vegas, where I had the opportunity to attend the Customer Based Marketing for Healthcare Strategists conference, I was afforded some quality magazine time.
In the January 09 issue, Redbook identified the Hottest Health Trends for 09. Number seven on their hot list was Putting Your Health Info Out There. “Out There” meaning on the Internet and the ability for individuals to have personalized online access to medical records, flag personalized drug interactions, set up appointments, and also have online communications with preferred medical professionals.
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Best Practices, Industry News, Industry Trends | Tagged: Customer Based Marketing for Healthcare Strategists Conference 2009, ehealth, Personalized Healthcare, Redbook Hottest Health Trends for 2009 |
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Posted by Anne Ohrt
February 19, 2009
By Ben Dillon, Vice President & eHealth Evangelist
We have an economic stimulus package now and we’re all trying to figure out what’s in there and what it means. You can debate the pros and cons of the new legislation as it relates to job creation, but it’s certainly a lot of money and it’s certainly going to have a dramatic impact on healthcare IT (HIT) for the next several years.
Steve Leiber, President and CEO of HIMSS presented what we know thus far about HIT funding in the American Recovery and Reinvestment Act (ARRA) at the Iowa HIMSS Annual Advocacy Day on Monday.
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Industry News, Industry Trends | Tagged: ARRA, HIMSS, Stimulus Plan |
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Posted by Ben Dillon
February 16, 2009
By Ben Dillon, Vice President & eHealth Evangelist
The Geonetric educational Webinars are in the middle of a three month series on search. This month, we’re focusing on Search Engine Marketing (SEM) and Pay Per Click (PPC) tactics for growing targeted site traffic. I’ve been taking some ribbing from a few coworkers as we prepare to present on SEM.
During our Webinar on organic Search Engine Optimization (SEO) in January, I presented some statistics from various surveys on the perception of paid search results compared to organic results. Those statistics indicated that, on the whole, consumers find organic results more relevant and credible than paid results, were often annoyed by paid results and, for the most part, never click on paid search items.
Ouch! Ok, I was a little harsh, but this is certainly the SEO view of the world.
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Best Practices, Geonetric Webinars, SEO/SEM | Tagged: PPC, Search engine marketing, search engine optimization, SEM, SEO |
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Posted by Ben Dillon
February 12, 2009
By Anne Ohrt, Human Resources & Event Coordinator
It is a fact and a blessing that we were not all gifted with the same skills. While I am a fairly accomplished singer, I am perhaps the world’s worst bowler. In fact my high school friends used to take me bowling just to see the amazing feat of me throwing the ball behind myself. I am needless to say a bit scared, but eager, to pick up the bowling ball again in order to support a cause that is near and dear to my heart.
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Geonetric News | Tagged: Big Brothers Big Sisters of Eastern Iowa, Bowl for Kids Sake, Bowling Alley Sallys, Geonetric, Geonetric Culture, Geonetric News |
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Posted by Anne Ohrt
February 10, 2009
By Ben Dillon, Vice President & eHealth Evangelist
I recently had the pleasure of seeing a demonstration of Google Health at a meeting that I was attending. Aside from some issues with the demonstration of connecting the account to a PHR at Beth Israel Deaconess (live demos are dangerous!), I was impressed at the progress that Google has made with their platform.
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Industry Trends, PHRs, ehealth | Tagged: Google Health, HIMSS eHealth SIG, Microsoft Healthvault, Personal Health Records, PHR |
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Posted by Ben Dillon
February 5, 2009
By Eric Engelmann, President & CEO
It seems our industry talks a lot about developing products with the end user in mind at all times, but that isn’t always the case. In fact, some functionality that was intended to be user-friendly is anything but. It’s important to us at Geonetric that the user experience is always at the forefront of our development process, and we’ve taken steps to ensure that’s the case. As we release the next generation of our VitalSite software we’re in a perfect situation to perform user experience research and have uncovered some really interesting information.
Most recently, we focused on the Physician Directory. Too often we find that hospitals deploy physician directory applications designed primarily for internal use. For example, the data is often a simple export of credentialing data without detail to help visitors make decisions about providers, the bios lack photos, and the search criteria are complex and require familiarity with medical terminology.
In contrast, our approach is to build a module that focuses entirely on the user experience.
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Best Practices, Geonetric News, User Experience | Tagged: Geonetric, Product Development, User Experience, VitalSite |
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Posted by Eric Engelmann
February 4, 2009
By Devendra Shrikhande, Senior Project Manager
An extremely unscientific and informal poll around the Geonetric kitchen affirms that overall, the Super Bowl commercials this year were as underwhelming as last year. However, spare a thought for the “poor” Super Bowl commercials. When you are part of a pregame hype that seems to last longer than a presidential primary, and then are inserted into the flow of some of the best Super Bowls, you will likely be reduced to the level of your lowly siblings that interrupt regular television programming.
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Consumer Expectations, User Experience | Tagged: Campaign Specific Web Sites, Super Bowl Commercials 2009, User-Generated Content, Viral Marketing |
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Posted by Devendra Shrikhande
February 2, 2009
By Laura McClure, Controller
When it comes to money, humans are less rational than rats. Rats presented with two levers which randomly deliver either electric shocks or food soon learn to always pick the lever that is set to deliver the most food relative to the number of shocks. People don’t-they try to game the system. Think slot machines (I’ll go over there because that one hasn’t paid out in awhile and it’s bound to soon). Most of all think of the current stock market conditions.
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Geonetric News | Tagged: Geonetric |
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Posted by GeoVoices